QEII Services

Our library is pleased to offer a wide range of services to our users and the MUN community.

Information & Research Help

Our Information Services librarians and staff provide information and research help to students, faculty, staff and members of the general public. Help is available at the Information & Research Help Desk on the main floor of the QEII library, as well as by telephone, email, live chat, and by individual appointment.

Information Literacy Instruction

At the QEII Library, we believe that Information literacy (IL) is one of the fundamental outcomes of a university education, and that it is an essential part of Memorial’s commitment to teaching, research and scholarship.  Adopting the ACRL Framework for Information Literacy for Higher Education as a guiding document, we work with faculty to incorporate IL across the curriculum, and with students to meet their learning and research needs.  We are dedicated to helping learners engage in critical, ethical, and effective research and information use through course-integrated, subject-specific information literacy classes and online, point-of-need learning resources.  We also offer consultation services to instructors interested in integrating information literacy and library research components in their courses. See the Information Literacy pages for more information.

Lending Services

Borrowing is free for students, faculty, staff and alumni of Memorial University and those with a guest card (NL residents over 19 years of age). See our Borrow, Renew, Return Policy page for more details.

Document Delivery & Intercampus Loans

If Memorial Libraries does not have a book or an article that you need, you can order it via Document Delivery to receive a copy from another library. If the item you want is held at another branch library, you can request that it be brought in via Inter-Campus Loans. And if you are a distance student, you can use our DistancePlus service to have Memorial-owned books mailed right to your door! Document delivery is available free of charge for all students, staff and faculty of Memiorial University, and for a fee to alumni.

Services for Users with Disabilities

At the QEII we offer a number of special services for users with disabilities. An Assistive Technology (AT) room, located on the main level of the Commons, is available for individual use, and AT workstations are located in the Commons Classroom and Digital Media Centre. Additional AT equipment can be requested at the Lending Services Desk and individual assistive technology tutorials can be scheduled at the Computing Support Desk.

Alternate Formats can also be requested at the QEII, and retrieval and copying services are available. See our webpage for more information about any of these servies.

Copy Services

Our Copy Services provides photocopiers for research purposes. Self-Service, card/coin-operated photocopiers are located on the 1st, 2nd and 3rd floors of the QEII. Alternatively, copying and binding services are available at our Copy Services desk. Subsidized copying services are available for students with disabilities.

Collection Development

Subject specialists in Collection Development work with faculty and departments at Memorial to bring in new books and journal titles, indexes, and other reseurces to support research. Collections librarians also work with faculty and departments to ensure that our collections are able to support new courses and programs at Memorial. Members of the Memorial University community can also recommend titles for purchase by contacting the appropriate subject specialist, or by completing our online form.

Cataloguing and Metadata

Our Cataloguing & Metadata division provides cataloguing and metadata services for the entire Memorial University Library system, the Digital Archive Initiative (DAI), and the Research Repository. We provide standardized descriptions of the library's physical, electronic, and locally digitized materials so that people can reliably find relevant resources. We also provide guidance on metadata content and structure, both at MUN and in the wider community