Library Services While We Teach Remotely

(last updated Oct 8, 2020)

For the Fall 2020 semester, Memorial University is teaching remotely. Since the closure of Memorial University Libraries in March, all library employees have been working remotely to ensure the continuity of services, as well enhancing digital collections and virtually supporting research, e-learning and remote course delivery. Library staff will continue to deliver services remotely, and some in-person services will be available.

Please visit Memorial University's COVID-19 Information Hub for official updates.

Library Spaces

We have an extensive collection of online resources, such as databases, ebooks, e-journals, streaming film collections, and e-reserves, to support teaching, learning, and research. If you require access to specific items in our collections for your research, teaching or learning, please contact the library using our Ask Us service or reach out to Archives and Special Collections and the Centre for Newfoundland Studies.
We can help to identify alternative online resources, and answer questions about contact-less pickup, mail delivery and scanning services. We also continue to purchase and license resources to meet your needs. If there is something you need, you can request a purchase.

For information about access to on-campus study spaces, please see our webpage.

Contact-less Pickup

Our print books and other circulating materials that are not available online are accessible through our contact-less pickup service. If you are outside St. John's or Corner Brook, we are able to mail items using our Canada-wide mail delivery service.

Archives and Special Collections and the Centre for Newfoundland Studies

Limited, controlled and scheduled access (in-person appointments) to Archives and Special Collections, the Centre for Newfoundland Studies, and Founders' Archive is available to Memorial’s faculty, graduate students, postdoctoral fellows, and honours students. Please visit their special FAQ for more information.

Student Research Support

We have an extensive collection of online resources. You can:

  • Use OneSearch to find and use scholarly online resources.
  • Pick a topic from our research databases page and use a database to find resources.
    • Some databases include full text and/or the Get It @Memorial link, a shortcut to OneSearch. Databases tell you what’s published on a topic (MUN doesn’t own it all). OneSearch tells you what MUN has access to. But databases often give you more information about resources than OneSearch can.
  • For help, try our online chat with Librarians available 7 days a week.
  • You can also check out the Library Research Essentials (LRE) tutorial in Brightspace. You can self-enroll in the LRE and refer to it whenever and however you need. (You're not required to do it just because you add it to your course list.)
  • Access e-reserves for course materials your instructos put on reserve.

Faculty Teaching Support

We are continuing to offer our online Course Resources or "e-Reserves" service. We can add book chapters, ebooks, journal articles, PowerPoints, Word documents, streaming video and other materials so they are available online to your students while we teach remotely. We take care of all scanning and copyright clearance and can purchase items required for e-reserve. We have partnered with CITL to provide a digitization service for DVDs which can be embedded in Brightspace for online courses or courses being taught remotely. Please contact your branch.

Memorial University Libraries now conducts copyright clearance for all course-related materials, including for online courses or remote course delivery. Check out our copyright FAQ for more information.

Our Librarians can deliver information literacy instruction services remotely to you and your students either synchronously or asynchronously. We can customize instruction to your needs. Contact us by emailing an instruction librarian at your branch, or by completing our online Information Literacy Instruction Request Form. On the St. John's campus, you are also welcome to reach out to your departmental subject librarian.

While teaching remotely, you may want to consider using an open textbook. Open textbooks are e-textbooks that have been funded, published, and licensed to be freely used, adapted, and distributed, are created by academics and subject specialists, and many are peer-reviewed. You can check out our Guide to Open Textbooks.

Returning Library Materials

If you are not returning your materials, you will need to renew your items online. Sign in to OneSearch and view your account information by clicking on your name and selecting items to renew. If you are unable to renew or receive a notice that you need to return items, please don’t panic. We understand that given the current context, there may be some challenges returning your materials. Contact us if you need to make alternate arrangements.

If you would like to return any items, there are several ways:

  • Book return bins located at the following locations:
    • the QEII Library main entrancebook return
    • Grenfell Campus Library & Computing Building main entrance
    • Marine Institute main entrance
    • MUN Med main entrance
    • Door 6 of the G.A. Hickman Building (entrance facing the QEII)
    • Door 5 of the School of Music
  • any branch of Newfoundland and Labrador Public Libraries that are open for curbside pickup. Our friends at the public library will ensure we get the material back.
  • any college or university library in Atlantic Canada that is a CAUL-CBUA member.

If you are outside Atlantic Canada, or not located near a CAUL-CBUA library, please contact us. Within Canada, we are using Purolator to ship materials back to us at no cost to you. For the St. John's Campuses, please contact Rob Ball rball@mun.ca and on the Grenfell Campus please contact library@grenfell.mun.ca to arrange return shipping.

If you are located outside Canada, please contact the library that owns the material.

Document Delivery Service

Document delivery has resumed for articles and book chapters. However, most libraries are not sending physical items, as mailing times remain longer than normal. If there is a book you need that isn't in our collection, please contact your branch to request a purchase of an eBook or print book.

Problems Accessing an Online Resource

Librarians and staff are working to troubleshoot any issues that may arise in order to ensure continued access to all our online resources. In OneSearch, you can click the “Report a Problem” link if you cannot access one of our online resources. Someone will be in touch with you as soon as possible.

Contact Us

Librarians and staff will be monitoring our online chat service seven days a week. All employees are monitoring their email, so feel free to contact us anytime.