Library Services While We Teach Remotely

(last updated Feb. 15, 2021)

For the Winter 2021 semester, Memorial University is mainly teaching remotely. Since the closure of Memorial University Libraries in March 2020, all library employees have been working remotely and on-site to ensure the continuity of services, as well enhancing digital collections and virtually supporting research, e-learning and remote course delivery. Please visit Memorial University's COVID-19 Information Hub for official updates.

UPDATE: Based on the provincial public health declaration of a level 5 COVID alert level, Memorial University will temporarily be a fully remote teaching, learning and work environment.

How does the provincial public health declaration of a level 5 COVID alert level affect library services?

In response, all of our remote services will continue, but in the interest of health and safety, employees will be working from home. We are suspending contact-less pickup and all individual, bookable study space is unavailable until further notice.

Our online chat, email, e-reserves, remote instruction, document delivery, copyright support, and purchasing services are still available. We have an extensive collection of online resources, such as databases, ebooks, e-journals, streaming film collections, to support teaching, learning, and research.

What if I need something in the stacks?

Don't panic! Please contact the branch via email. We have many contingency plans in place to get you the material you need.

QEII - qeiiinfo@mun.ca   
Health Sciences - hslinfo@mun.ca 
Marine Institute - barrett@mi.mun.ca
Music - mrc@mun.ca 
Education - edlibrary@mun.ca 

Are any of the library study spaces available during this time?

All individual, bookable study spaces are closed until further notice.

Archives and Special Collections and the Centre for Newfoundland Studies

We apologize that we are unable to offer any in-person research appointments. However, we may be able to make materials available digitally. For assistance, please contact us via email:

Centre for Newfoundland Studies 
Archives and Special Collections
Founders’ Archive 

Student Research Support

We have an extensive collection of online resources. You can:

  • Use OneSearch to find and use scholarly online resources.
  • Pick a topic from our research databases page and use a database to find resources.
    • Some databases include full text and/or the Get It @Memorial link, a shortcut to OneSearch. Databases tell you what’s published on a topic (MUN doesn’t own it all). OneSearch tells you what MUN has access to. But databases often give you more information about resources than OneSearch can.
  • For help, try our online chat with Librarians available 7 days a week.
  • You can also check out the Library Research Essentials (LRE) tutorial in Brightspace. You can self-enroll in the LRE and refer to it whenever and however you need. (You're not required to do it just because you add it to your course list.)
  • Access e-reserves for course materials your instructos put on reserve.

Faculty Teaching Support

We are continuing to offer our online Course Resources or "e-Reserves" service. We can add book chapters, ebooks, journal articles, PowerPoints, Word documents, streaming video and other materials so they are available online to your students while we teach remotely. We take care of all scanning and copyright clearance and can purchase items required for e-reserve. We have partnered with CITL to provide a digitization service for DVDs which can be embedded in Brightspace for online courses or courses being taught remotely. Please contact your branch.

Memorial University Libraries now conducts copyright clearance for all course-related materials, including for online courses or remote course delivery. Check out our copyright FAQ for more information.

Our Librarians can deliver information literacy instruction services remotely to you and your students either synchronously or asynchronously. We can customize instruction to your needs. Contact us by emailing an instruction librarian at your branch, or by completing our online Information Literacy Instruction Request Form. On the St. John's campus, you are also welcome to reach out to your departmental subject librarian.

While teaching remotely, you may want to consider using an open textbook. Open textbooks are e-textbooks that have been funded, published, and licensed to be freely used, adapted, and distributed, are created by academics and subject specialists, and many are peer-reviewed. You can check out our Guide to Open Textbooks.

Returning Library Materials

You can renew your items online. Sign in to OneSearch and view your account information by clicking on your name and selecting items to renew. If you are unable to renew or receive a notice that you need to return items, please don’t panic. We understand that given the current context, there may be some challenges returning your materials. Contact us if you need to make alternate arrangements.

If you would like to return any items, there are several ways:

  • Book return bins located at the following locations:
    • the QEII Library main entrancebook return
    • Grenfell Campus Arts & Science Extension main entrance
    • Marine Institute main entrance
    • MUN Med main entrance
    • Door 6 of the G.A. Hickman Building (entrance facing the QEII)
    • Door 5 of the School of Music
  • any branch of Newfoundland and Labrador Public Libraries that are open for curbside pickup. Our friends at the public library will ensure we get the material back.
  • any college or university library in Atlantic Canada that is a CAUL-CBUA member.

If you are outside Atlantic Canada, or not located near a CAUL-CBUA library, please contact us. Within Canada, we are using Purolator to ship materials back to us at no cost to you. For the St. John's Campuses, please contact Rob Ball rball@mun.ca and on the Grenfell Campus please contact library@grenfell.mun.ca to arrange return shipping.

If you are located outside Canada, please contact the library that owns the material.

Document Delivery Service

Document delivery is still available for articles and book chapters. If there is a book you need that isn't in our collection, please contact your branch to request a purchase of an eBook or print book.

Problems Accessing an Online Resource

Librarians and staff are working to troubleshoot any issues that may arise in order to ensure continued access to all our online resources. In OneSearch, you can click the “Report a Problem” link if you cannot access one of our online resources. Someone will be in touch with you as soon as possible.

Contact Us

Librarians and staff will be monitoring our online chat service seven days a week. All employees are monitoring their email, so feel free to contact us anytime.